Business & Workplace English

English for Call Center, Customer Support & BPO Voice Specialists

Master international customer communication, phone call etiquette, active listening, de-escalation phrases, and professional voice clarity.

Instructor Sarah Jenkins
5 Weeks
365 Days Access
40 Calling Mins Included
Course Cover

262145899.00

2621452,299.00 Limited Offer
Enroll Now (Demo Mode)
Full Lifetime / 365 Days Access
40 Free Peer Calling Minutes
Interactive Live Masterclasses
Verifiable Certificate Included

Course Description

Get hired and excel in top BPO and customer success roles with specialized phone communication training.

Curriculum & Syllabus

Explore the step-by-step modules and structured learning tracks.

  • 1.1 Professional Phone Etiquette & Call Opening Frameworks
    Preview 25m

  • 2.1 Empathy Scripts & Handling Angry Customers Calmly
    28m

Meet Your Instructor

Instructor
Sarah Jenkins

Principal Full-Stack Architect with 12+ years experience building scalable web apps.

Course Features
  • Skill Level intermediate
  • Duration 5 Weeks
  • Access Model sequential Unlocking
  • Free Peer Calling 40 Minutes
  • Certificate Included
Enroll Now (262145899.00)